You are here: Home » FAQs » 3. SecuROM™ Disc Check / authentication
Please unmount all images, deactivate running emulation software and insert the original disc and not a backup.
If you still face the same error message, please download the latest official patch available for your version of the program.
If you still receive the same error message, please install the SecuROM™ Diagnostics Tool for further assistance and follow the instructions on the website..
Please unmount all images, deactivate running emulation software.
If you still face the same error message, please download the latest official patch available for your version of the program.
If you still receive the same error message, please install the SecuROM™ Diagnostics Tool for further assistance and follow the instructions on the website..
A disc different to the one called for by the software was detected. Please consult your software guide regarding the correct disc ('play disc') needed for authentication.
If the application comes on several discs (multi disc set) please try all of them for launching the software.
If you receive this error message right after your have installed an official patch, you might have downloaded a wrong patch for your version of the program.
In this case, please uninstall the patch (re-install the program) and contact the software publisher regarding a correct patch for your version of the program.
If you still receive the same error message, please install the SecuROM™ Diagnostics Tool for further assistance and follow the instructions on the website..
SecuROM™ does not prevent making a copy for data backup. You can even install the application from the backup copy.
Starting a SecuROM™ protected application for which the publisher has chosen the 'disc check' feature of SecuROM™ means that the original disc must be in the drive to launch the application.
If this section has not answered your question, or if you need further assistance, please contact us.