Activation / Revocation

 

 

 

 

 

 

 

 

 

FREQUENTLY ASKED QUESTIONS

 

1. What is activation?
2. What should I do if the activation fails?
3. What are the restrictions of my Serial number?
4. If I put a new piece of hardware, such as a new video card, RAM, hard drive or a new motherboard into my computer, will I have to reactivate my game?
5. What do I do if I get the message that I have activated this game on too many computers?
6. What happens if my computer is lost, stolen, or has a complete crash? How do I get that activation back, since I did not uninstall the game?
7. I'm uninstalling and re-installing my games very often. Does that mean that I won't be able to play after a while?
8. Do I need to be online every time I play 'Alone in the Dark'?
9. Do I need to have the disc in the drive every time I play?
10. How do I revoke an activation if I decide to uninstall 'Alone in the Dark' from my computer?
11. What is the difference between 'Alone in the Dark' on disc and the online version of the game?
12. I lost my serial. What should I do?
13. Can I resell my game?
14. Do you leave my computer clean when I uninstall 'Alone in the Dark'?
15. I've got an error message E00xx. What should I do?
16. Does SecuROM™ send any information to a third party server or collect any of my data?
17. What about privacy? Will you track down private information about myself?
18. Why do you protect your game? It only affects legitimate users.
19. Where can I go if I have more questions regarding SecuROM™?