 |
 |
Runaway: A Twist of Fate - Frequently asked questions:
You are here:
Home »
Support for popular titles »
Runaway: A Twist of Fate
Product information:
Website: http://www.runaway-thegame.com
Media: DVD-ROM / Digital Download
Please find below a list of frequently asked questions we have collected for 'Runaway: A Twist of Fate':
Q: I've heard that this game gives me the great possibility to choose between one-time-only online activation (I don't have to keep my disc in the drive all the time) or disc check.
A: This is correct for the retail version shipped on DVD. You can use the shortcut "Activate the Game" in the Windows start menu to activate the game online once - you can then store your DVD away. Per default, the game checks for the original disc in the drive.
Q: I get the error message: 'The serial number was not found in the database.'
A: You probably mistyped your serial number. Please double check the serial you have entered.
To help identify each character of the serial number correctly, please see common misinterpretations:
- Digit 'Zero' and 'O' (like 'Oscar')
- Digit 'One' and 'I' (like 'India')
- Digit 'Two' and 'Z' (like 'Zulu')
- Digit 'Eight' and 'B' (like 'Bravo')
- Include all hyphen ('-') as shown in the serial number
If this does not solve your issue, please send us a picture of your serial number.
Q: I get the error message: 'No proper connection could be made with the activation server.'
A: If you are having problems activating your game, please visit the SecuROM™ PA Manual Unlock Website where you can generate an unlock code and activate your game manually.
Q: I get the error message: 'Too many activations on different PCs or too many reactivations on the same PC have been performed.'
A: Please run the revoke tool, http://download.securom.com/support/ratof/RevokeRATOF.zip, on the PC where you have originally activated 'Runaway: A Twist of Fate'. After revoking this activation, you will be able to activate your application on a different PC.
Q: I get the error message: 'Emulation detected error (e.g. 2500)'.
A: Please unmount all images, deactivate running emulation software and put the original disc in your drive.
If the error message persists, please download the SecuROM™ Diagnostics Tool and follow the instructions on the website.
Q: I still have issues activating my application.
A: Please contact us via our Product Activation contact form
Q: The above answers did not solve my issue.
A: Please install the SecuROM™ Diagnostics Tool for further assistance and follow the instructions on the website.