 |
 |
BioShock - Frequently asked questions:
You are here: Home » Support for popular titles » BioShock
Product information:
Website: http://www.2kgames.com/bioshock/
Support Website: http://support.take2games.com
Media: DVD-ROM / Digital Download
Important: Please install the latest patch*. Be careful to select the correct one for the version you own:
Retail version (disc based): official website
*If you purchased a digital distribution copy of 'BioShock' (i.e. from Direct2Drive, Steam, or other), do NOT install this patch. Please go to the site you downloaded 'BioShock' from to receive a version of this patch modified to work with your version.
Steam version: Please note, that the Steam version of 'BioShock' does not use SecuROM™ anymore. Also the Steam client automatically updates the game to the latest version when you start it.
Please find below a list of frequently asked questions we have collected for BioShock:
Q: I get the error message: 'Could not connect to the activation server.'
A: If you are having problems activating your game you can also visit the manual unlock website
https://support.securom.com/PAunlock/ to generate an unlock code yourself and activate your game manually.
Q: I get the error message: 'Too many activations on different PCs or too many reactivations on the same PC have been performed...'
A: Please download the revoke tool from the following website and execute it on the PC where you have activated 'BioShock' before:
http://download.securom.com/support/bioshock/BioShockRevokeTool.zip
Q: I get the error message: 'The serial number was not found in the database.'
A: The number one problem with serial numbers is mistyping. Double check the characters you have entered.
To help identify each character of the serial number correctly, please see common misinterpretations:
- Digit 'Zero' and 'O' (like 'Oscar')
- Digit 'One' and 'I' (like 'India')
- Digit 'Two' and 'Z' (like 'Zulu')
- Digit 'Eight' and 'B' (like 'Bravo')
- Include all hyphen ('-') as shown in the serial number
If this does not solve your issue, please send us a picture of your serial number. As well as the Unlock Request Code.
Q: I still have issues activating my application.
A: Please contact us via our Product Activation contact form
Q: The above answers don't solve my issue.
A: Please install our SecuROM™ Diagnostics Tool for further assistance.