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ARMA 2 - Frequently asked questions:
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Product information:
Website: http://www.arma2.com
Media: DVD-ROM / digital Download
Important: Please download and install the latest available patch from the official website.
Please find below a list of frequently asked questions we have collected for ARMA 2:
Q: I get a BSOD (blue screen) because usbstor.sys is crashing.
A: Sending a specific command to a USB drive might cause the Microsoft usbstor.sys driver to crash. Please unplug (first do a 'safely remove' of your hardware) any attached USB CD/DVD/BD drive.
As an alternative please download the latest official update from: http://www.arma2.com/support/updates/
Alternatively (for Windows Vista or Windows Server 2008): Please download the Microsoft Hotfix for this problem.
Q: I get the error message: 'Too many activations on different PCs or too many reactivations on the same PC have been performed...'
A: Please run the revoke tool and execute it on the PC where you have activated ARMA 2 before: http://download.securom.com/support/arma2/revokearma2.zip
Q: I get the error message: 'No proper connection could be made with the activation server.'
A: If you are having problems activating your game you can also visit our manual unlock website https://support.securom.com/PAunlock/?c=1000 to generate an unlock code yourself and activate your game manually.
Q: I get the error message: 'The serial number was not found in the database.'
A: The number one problem with serial numbers is mistyping. Double check the characters you have entered.
To help identify each character of the serial number correctly, please see common misinterpretations:
- Digit 'Zero' and 'O' (like 'Oscar')
- Digit 'One' and 'I' (like 'India')
- Digit 'Two' and 'Z' (like 'Zulu')
- Digit 'Eight' and 'B' (like 'Bravo')
- Include all hyphen ('-') as shown in the serial number
If this does not solve your issue, please download and install the latest patch for the game here.
Q: I still have issues activating my application.
A: Please contact us via our Product Activation contact form
Q: The above answers don't solve my issue.
A: Please install the SecuROM™ Diagnostics Tool for further assistance and follow the instructions on the website.
Please find below a list of frequently asked questions we have collected for 'ARMA 2: Operation Arrowhead'
Q: I get the error message: 'The SERIAL was not found in the database. Most likely the SERIAL has been entered incorrectly.'
A: Please perform this steps ONLY if you bought the boxed version of the game in Germany, Russia or Poland:
- Open the installation directory of the game, usually 'C:/Program Files (x86)/Bohemia Interactive/ArmA 2 Operation Arrowhead/'
- Delete the file called 'paul.dll'
- Launch the game again
Q: I get the error message: 'The serial number was not found in the database.'
A: The number one problem with serial numbers is mistyping. Double check the characters you have entered.
To help identify each character of the serial number correctly, please see common misinterpretations:
- Digit 'Zero' and 'O' (like 'Oscar')
- Digit 'One' and 'I' (like 'India')
- Digit 'Two' and 'Z' (like 'Zulu')
- Digit 'Eight' and 'B' (like 'Bravo')
- Include all hyphen ('-') as shown in the serial number
If this does not solve your issue, please download and install the latest patch for the game here.
Q: I get the error message: 'No proper connection could be made with the activation server.'
A: If you are having problems activating your game, please visit the SecuROM™ PA Manual Unlock Website where you can generate an unlock code and activate your game manually.
Q: I still have issues activating my application.
A: Please contact us via our Product Activation contact form
Q: The above answers did not solve my issue.
A: Please install the SecuROM™ Diagnostics Tool for further assistance and follow the instructions on the website.