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Alone in the Dark - Frequently asked questions:
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Alone in the Dark
Product information:
Website: http://www.centraldark.com
Media: DVD-ROM / Digital Download
Please find below a list of frequently asked questions we have collected for 'Alone in the Dark':
Q: I get the error message: 'Emulation detected error (e.g. 2500)'.
A: Please unmount all images, deactivate running emulation software and put the original disc in your drive.
If the error message persists, please download the SecuROM™ Diagnostics Tool and follow the instructions on the website.
Q: I get the error message: 'Too many activations on different PCs or too many reactivations on the same PC have been performed.'
A: Please run the proper revoke tool on the PC where you have originally activated 'Alone in the Dark'. After revoking this activation, you will be able to activate your application on a different PC.
- If you have purchased your game on DVD: https://www.aitdunlock.com/AITD_revoke_DVD.exe
- If you have downloaded your game online: https://www.aitdunlock.com/AITD_revoke_Online.exe
Q: I get the error message: 'The serial number was not found in the database.'
A: The number one problem with serial numbers is mistyping. Double check the characters you have entered.
To help identify each character of the serial number correctly, please see common misinterpretations:
- Digit 'Zero' and 'O' (like 'Oscar')
- Digit 'One' and 'I' (like 'India')
- Digit 'Two' and 'Z' (like 'Zulu')
- Digit 'Eight' and 'B' (like 'Bravo')
- Include all hyphen ('-') as shown in the serial number
If this does not solve your issue, please send us a picture of your serial number.
Q: I get the error message: 'No proper connection could be made with the activation server.'
A: If you are having problems activating your game, please visit the 'Alone in the Dark' PA Manual Unlock Website where you can generate an unlock code and activate your game manually.
Q: I still have issues activating my application.
A: Please contact us via our Product Activation contact form
Q: The above answers did not solve my issue.
A: Please install the SecuROM™ Diagnostics Tool for further assistance and follow the instructions on the website.